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  • Do I have to share my property?

    No. Shared ownership does not mean you share the ownership of the property or have to live with another person.

    It means you own a share of the property and pay rent on the share you don’t hold to us.

    Buying a house with friends, a spouse or a partner is known as joint ownership.

  • How do I apply?

    Just register your details with us at

  • Am I eligible to purchase using Shared Ownership?

    Eligibility to buy a home using Shared Ownership is governed by the Homes England. In summary, you need to be over 18 and resident in the UK.

    When purchasing using Shared Ownership there is a maximum household income. Your household income should be less than £80,000 (this is increased to £90,000 if you are buying a home in London).

  • What is the age limit?

    There is no age limit for buying a home using Shared Ownership as long as you are over 18 years of age.

  • Is stamp duty payable?

    When you buy a share in property through an approved shared ownership scheme, you may have to pay stamp duty. There are 2 ways to pay:

    • make a one-off payment based on the total market value of the property

    • pay any stamp duty due in stages

    If you decide to make a one-off payment up front, this is making a ‘market value election’ for stamp duty.

    If you choose to pay stamp duty in stages, you pay anything that’s due on the first sale amount. But then you don’t make any further payments until you own more than an 80% share of the property.

    You can choose which option’s best for you, depending on your circumstances.

    We are unable to give advice regarding stamp duty, and you should speak to your solicitor.

  • Do I have to send you financial information?

    We do ask you to send us some financial information when you make an application for Shared Ownership.  Our Sales Consultants will assess whether you can afford to buy and sustain a Shared Ownership home.

  • What do you do with my financial information?

    We will use your information to assess your application and then destroy it as confidential waste.  For these reasons only send us copies of your documents.

  • What are the timescales?

    We aim to let you know you have been approved to apply to reserve a property within 4 working days of you notifying us of your interest.

  • How long before I can move in?

    Once you have applied and been approved, you will send us your Reservation form, deposit and documentation.

    The process usually takes an average of 6-8 weeks from this point. This depends on whether the home is ready and whether the legal formalities have been completed.

  • My new home looks ready?

    While your new home may look finished, there can sometimes be a delay.

    This is usually because of additional legal procedures behind this type of house purchase. Your Sales Consultant will keep you up to date, but if you have any questions, you can contact us.

  • What causes delays when buying a home?

    The volume of applications, the rate at which the development is built, the weather can also affect the pace at which the development is built.

    Sometimes the legal process can take additional time to ensure the formalities are all complete.

  • Is it first come, first reserved?

    If there are more applications than there are properties a priority order comes into play to ensure that best use is made of the available homes.

  • Can my dad give me money for my deposit?

    Money can be gifted by family or friends towards your purchase.  We require this to be a gift rather than a loan.

  • Why do I need a mortgage?

    If you can obtain a mortgage, you will be encouraged to do so as this will enable you to buy a larger share at the outset.

    You can contact one of our panel of mortgage brokers to obtain a Mortgage in Principle.

  • How much mortgage do I need?

    You need to be able to buy at least the minimum share at the outset.  We’ll let you know what the minimum share is that you can purchase.

    You can contact one of our panel of mortgage brokers to obtain a Mortgage in Principle.

  • How much deposit do I need?

    This depends on the full market value of the property and the size of the share you are purchasing, your mortgage lender and your credit rating.

    The benefit of shared ownership is that the deposit required will be significantly lower than if you were purchasing the property outright because you only need a deposit on the share you are buying.

    You should expect to have at least 5% deposit saved. Your mortgage advisor will be able to tell you the exact amount of deposit you need.

    You can contact one of our panel of mortgage brokers to obtain a Mortgage in Principle.

  • I can't get a mortgage?

    If you are unable to obtain a mortgage, you can speak to us about purchasing your share with your savings.

  • What size of property can I buy?

    You are free to purchase a home with no restrictions on the number of bedrooms determined by the household size.

  • Can I keep a pet?

    You may be able to keep a pet in your home, but you must ask us first. In most circumstances, you are not able to keep a cat or a dog if you share an entrance door/ hallway with other people.

    Your lease often restricts the ownership of livestock (including chickens), and you should consider the impact having pets may have on neighbouring properties.

  • What properties are available?

    We will keep this website updated with all the properties as they become available.  You can also sign up to be notified of new properties as they become available.

  • What is the Service Charge for?

    The Service Charge covers your Buildings Insurance premium and those areas not owned by you or the council.

  • Can I buy less than the minimum share?

    We are not usually able to consider applications from customers who are unable to purchase the minimum share.

  • Can I buy more than the minimum share?

    Yes, as long as you can afford the monthly repayments required as assessed by us.

  • If I buy a bigger share does the rent payment change?

    If you buy more than the minimum share, the monthly rental payment falls accordingly.

  • Does the rent go up each year?

    The rent paid to us on the share not owned by you will be reviewed periodically, usually every year, and will be increased in line with any proportionate increase in the Retail Prices Index plus an amount, typically between 0.5% and 2%.

    These rent rises will be explained to you by your solicitor.

  • Do you arrange my mortgage for me?

    No, however, we recommend you contact one of our panel of mortgage brokers for help to make an application to a mortgage lender.

  • What is a Mortgage in Principle?

    A Mortgage in Principle (sometimes called an Agreement in Principle) is confirmation from a lender that they would be willing to consider you for a mortgage of a certain amount. 

    You can contact one of our panel of mortgage brokers to obtain a Mortgage in Principle.

  • I'm an existing owner. Can I use Shared Ownership?

    Yes. We merely ask that you have a buyer waiting to purchase your existing home as this will need to be sold at the same time as you using Shared Ownership.

  • Do you offer rent to buy schemes?

    We do not currently have any plans to offer a rent to buy scheme.

  • I have forgotten my password

    You can reset your password using our password reset tool.

  • I have a County Court Judgement (CCJ)

    If you have an unsatisfied County Court Judgement (CCJ) in your name, we are not able to offer you a Shared Ownership home.  

    If your judgement has been satisfied (paid back) and you can provide a Certificate of Satisfaction from the court. We can then reconsider your application.
    You can search online to see if there is a County Court Judgement in your name.
  • When can I view my new home?

    If you are purchasing a brand new property from us, then we'll arrange a viewing when the property is complete, and it is safe to enter.

    We sell most of our new homes "off-plan" as the homes are not ready to view at the time a reservation is being made. Ask your Sales Consultant if there is a show home or a view home available.

  • Can I buy larger shares?

    Yes, you can buy additional shares either at the outset of your initial purchase or at a later date. The cost of the additional shares is based on the market value of the property at the time that you purchase the shares.

    If you increase your share in the property, your rent is re-calculated and reduced proportionately. Usually, you will be able to buy further shares as and when you can afford to. That could either be at the beginning or after you’ve moved in.

  • How do I rent from you?

    We’ve changed the way we let our homes

    If you’re under 55 and wish to apply for a home with us, you’ll need to contact your local council and apply directly with them.
    You’re eligible to apply with the council if you:
    • are over 18
    • have the right to live in the UK
    • currently live in the UK, Channel Islands, the Isle of Man or the Republic of Ireland
    • can’t afford to rent a home privately or buy your own home
    • are 16 or 17 years old and have a trustee
    • are from the European Economic Area (EEA) and are working or have the money to be self-sufficient.

    Homes for Older People

    If you’re over 55 and wish to apply for one of our Homes for Older People (some schemes have a lower age limit of 50 and above) you can apply by completing an application form and emailing it back to us at

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